What's Starlab? It's a constellation of bright minds who are savvy about bold software development, IT consulting and groundbreaking innovations in the Fintech industry.
If you are an out-of-the box thinker ready to explore infinite space of opportunities in this realm, we need you!
About us
Responsibilities
Nurture and grow key client accounts, building strong and lasting relationships
Communication with B2B partners
Understand clients' needs and challenges, providing tailored solutions to meet their requirements
Collaborate with cross-functional teams to ensure seamless execution of projects and successful client outcomes
Lead contract negotiations and manage financial terms, ensuring mutually beneficial agreements
Help find the best technical solutions for clients needs
Provide timely support and resolutions to client queries and issues
Conduct regular account reviews, presenting performance reports to clients and internal stakeholders
Drive customer satisfaction and loyalty, advocating for their needs within the organization
Requirements
Proven experience as a Key Account Manager in the fintech or payments industry
In-depth knowledge of payment systems, technologies, and industry regulations
Excellent communication skills, with fluency in English and Russian (additional languages a plus)
Strong negotiation and persuasion abilities to influence positive outcomes
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
Customer-centric approach with a focus on delivering exceptional service
Tech-savvy with proficiency in Confluence, Jira and comfortable working with Mac
This is what we offer to you
Gifts on important dates (Birthday, Wedding, Child birth, etc.)
Team building events and corporate parties
Education and training budget
Premium health insurance including dental
English and Latvian language courses at the workplace
Great office location in city centre with parking
Hybrid workplace
Competitive salary with annual reviews
and much more!
SEND YOUR CV TO
RECRUITMENT@STARLAB.LV
Contacts
/ Starlab SIA /sales@starlab.lv / Rīga, Dzirnavu iela 36, 2. stāvs, LV-1010 / Reg. No.: 40203260078